I recently spent a week at the Royal Alexandra Hospital in Edmonton, Alberta due to repeated falls. It’s a rather involved story as to how I got there but that’s not my point today. Today I’d rather talk about the hospital and some of the conditions.

Staff

Nurses

First, I want to say the nurses were amazing. They all deserve raises. Especially Rosy and Aisha (who work on Section 44). They listened to my fears as though they were profound and always took me seriously. I want to be one of those people who say they do not get paid enough to do what they do and still keep a smile on their face.

Doctors and Therapists

I know they’re busy and, gosh, I didn’t help. However, the doctors and therapists came through. After the tests were run and it turned out to be something fairly minor, they still treated me with respect and dignity.

Nurses’ Aides

This is where things take a dark turn. Some of the aides were helpful and kind but I found that was not the norm. Rather, I found many of them were terse to the point of being rude. They refused to take my concerns seriously and often gave me snarky responses to my questions. Crying (which I did a lot) was met with eye rolls they thought I couldn’t see. Concerns for my safety or well-being were answered with a click of the tongue they thought I couldn’t hear. At one point I had to ring my bedside alarm SIX TIMES before the nurse herself finally came in (she was on her way to another room). Having my alarm ignored was a common practice by the aides. One aide said she thought if she waited I would fall back asleep. My roommate didn’t fare any better with them and I gave up on trying to reason with them.

Going Home

My experience in the hospital gave me a perspective on Alberta’s Health Care system that shocked and alarmed me. This week I’m going to do a series on that experience that will hopefully show people just what’s happening with their tax dollars. To say we can, and should, do better is an understatement. The care that’s being provided is the absolute bare minimum and that minimum isn’t even the best care available. Old and broken equipment, underpaid staff, snarky and rude staff, inedible food…. Albertans should be demanding better for their tax dollars. After a week in the hospital I’ve got only one question:

What is the Alberta Government doing with the money that is supposed to allocated to health care? Why are hospitals having to deal with substandard equipment and food? Where, exactly, dollar for dollar, are our tax dollars going?

Next I will write about my adventures in the emergency room.

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